Part-Time Customer Service Assistant

Support the Community Services team as a Part-Time Customer Service Assistant in Hamilton.

Your role will bridge communication between clients and staff while managing vital administrative tasks.

Able Living Services is looking for a dedicated individual to provide support in its Community Services Programs. As a Customer Service Assistant, you will handle reception duties, respond to client inquiries, and manage the intake services. This role requires effective communication and a proactive approach to enhance client experiences.

Key Responsibilities:

• Provide customer service and administrative support

• Serve as the liaison between staff and office

• Respond to inquiries as the first point of contact

• Process referrals from community partners

• Maintain and organize client filing systems

Requirements:

• College diploma in office administration

• Minimum one year in an office setting

• Experience with database management

• Proficient in Microsoft Word and Excel

• Strong attention to detail with excellent communication skills

Bring your administrative skills and dedication to customer service to enhance the care provided by Able Living Services in Hamilton.