Royal Building Solutions Customer Support Specialist

Become a Customer Support Specialist with Royal Building Solutions, delivering exemplary service in person, over the phone, and via email. Manage orders and foster customer relationships in a dynamic environment.

In this contract role, you'll ensure outstanding service while processing customer requests and managing accounts. On-the-job training will help you familiarize yourself with product lines and enhance your order management skills. You will play a vital role in upselling and maintaining customer satisfaction.

Key Responsibilities:

• Complete safety training and adhere to safe work practices

• Accurately price and process custom customer orders

• Coordinate shipping efficiently to meet customer timelines

• Use JDE system for processing invoices and orders

• Foster relationships through effective after-sales support

Requirements:

• High School Diploma required; post-secondary education preferred

• Ability to comprehend and follow business procedures

• Exceptional phone etiquette and communication skills

• Experience in customer service preferred

• Ability to identify problems and provide solutions

Foster exemplary customer interactions while leveraging your skills at Royal Building Solutions.