Lee Valley Customer Advisor

Position: Lee Valley Customer Advisor Role
Join Lee Valley as a Customer Advisor in Burlington, ON, where you'll assist customers with queries and transactions in a welcoming environment. This role focuses on delivering high-quality service and product knowledge.

As a Customer Advisor, you will provide essential support for customer orders and inquiries, ensuring a seamless shopping experience. You will engage with customers, process payments, and handle returns and exchanges effectively. Your expertise in gardening or woodworking will add value to customer interactions and overall satisfaction.

Key Responsibilities:

• Process transactions and manage cash handling procedures

• Greet customers and assist in product location

• Handle returns and manage inventory for backorders

• Answer basic questions regarding products and services

• Refill displays following store guidelines

Requirements:

• 1-2 years of retail experience as an asset

• Background in gardening or woodworking valued

• Detail-oriented with the ability to follow procedures

• Strong customer service and communication skills

• Eagerness to learn about products and inventory systems

Leverage your skills to enhance customer experience at Lee Valley Tools.