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Customer Service Storefront Clerk
Job Description & How to Apply Below
Serve Hamilton Water customers as a part time Storefront Clerk, processing transactions, answering inquiries, and supporting daily customer service operations.
Reporting to the Supervisor, Customer Service, this 24 month City of Hamilton position supports various Hamilton Water Division sections. You will sell permits and tickets, manage customer follow up, process records, and maintain accurate financial and inventory information.
Key Responsibilities:- Process storefront transactions for water and wastewater programs
- Respond to contractor and public inquiries and complaints
- Operate cash register and POS machine for sales
- Prepare revenue statements, deposits, and transaction balancing
- Maintain customer records, mail, files, and databases
- Previous customer service experience handling inquiries and records
- Superior service skills with tact and diplomacy
- Strong verbal, written communication, organization, and accuracy
- Intermediate Microsoft Office and database experience
- Ability to lift up to 50 pounds occasionally
Apply customer service, communication, financial accuracy, and organization skills supporting Hamilton Water Division storefront operations.
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