MRO Customer Support Coordinator

Coordinate customer support across MRO quotations, approvals, and repairs for a Transport Canada Approved Maintenance Organization. This in-person role works Monday to Friday.

Select Helicopter Services Ltd. supports helicopter hydraulic components and cargo hooks for Bell, Airbus, and Sikorsky fleets. As MRO and Sales Coordinator, you will act as a primary customer contact while managing status updates, supplier information, sales transactions, and repair follow-up. The position requires organized communication across departments and professional handling of customer concerns. Occasional travel may support trade shows, customer visits, or company events.

• Provide timely quotation, repair, and sales status updates
• Convert approved quotations into sales orders
• Escalate unusual pricing or service concerns
• Coordinate information among customers and internal departments
• Participate in customer visits and special projects

• Excellent organizational and time-management abilities
• Strong problem-solving and decision-making skills
• Three to five years of applicable experience
• Strong computer skills, including ERP systems and Excel
• Successful Controlled Goods Program screening

Apply customer focus, transactional coordination, and problem-solving skills while supporting specialized helicopter maintenance services worldwide.