White Pass Reservation Agent
Job in
Hamilton, Ontario, L8E 0E5, Canada
Listed on 2026-11-05
Listing for:
White Pass & Yukon Route
Full Time
position Listed on 2026-11-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Support White Pass reservations using ticketing systems, customer service, and payment processing. Work across phone, email, and in-person customer interactions.
As a Reservation Agent, you will enter reservations and answer questions about White Pass products. You will process cash and credit cards while assisting daily train and bus departures. Previous customer service experience, computer knowledge, and Microsoft Word proficiency are required.
Key Responsibilities:- Enter reservations into the ticketing system
- Answer White Pass product questions by phone
- Respond to customer inquiries through email and in person
- Process cash and credit card payments
- Assist daily train and bus departures
- Previous customer service experience
- Basic knowledge of computers
- Proficiency with email and Microsoft Word
- Excellent communication of important public information
- Willingness to work a flexible schedule
Bring customer service, payment processing, and communication skills to White Pass reservation and departure support.
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