Bilingual Automotive Customer Support

Join Concentrix as a Bilingual Automotive Customer Support Representative in Hamilton, ON, where you will deliver outstanding service and solutions to automotive clients. We're searching for dedicated individuals who thrive in helping others.

As part of our customer service team, you'll be responsible for addressing customer inquiries, troubleshooting advice for technical issues, and ensuring satisfaction with automotive products and services. Your bilingual skills in English and French will allow you to assist a broader client base. Make a difference by providing exceptional customer service and support.

Key Responsibilities:

• Provide assistance for automotive customer inquiries

• Troubleshoot technical issues with vehicles or products

• Handle inbound technical support calls efficiently

• Follow up to resolve customer concerns promptly

• Generate positive customer interactions and experiences

Requirements:

• Secondary education and at least 1–3 years of experience

• Must speak, write, and understand English and French

• Ability to operate multiple PC systems effectively

• Typing skills of at least 30 words per minute required

• Must be 18 years or older

Become part of Concentrix and enhance the automotive customer experience with your support.