International Mobility Case Manager

Support international assignees in Canada as a trusted advisor, coordinating relocation services and managing complex mobility cases. Bilingual French and English required.

As an International Relocation Consultant II at Cartus Corporation, you will guide assigned assignees through every relocation stage. The work combines case management, client policy administration, stakeholder coordination, and customer advocacy. You will communicate with clients, internal teams, and supplier partners while applying complex programs and policies.

• Manage assigned international relocation caseloads from initiation through completion
• Coordinate services across internal and external stakeholders
• Guide assignees through relocation stages and requirements
• Monitor files and address delays, issues, or concerns
• Maintain accurate records within company systems

• Bilingual French and English communication skills required
• College diploma, degree, or equivalent experience preferred
• Customer service or service-oriented industry experience preferred
• Strong organization, analysis, and problem-solving abilities
• Canadian residency required for this position

Bring customer advocacy, relationship management, and sound judgment to international relocation cases supporting Cartus assignees in Canada.