Dealership Service Department Advisor

Support smooth service department operations at Upper James Toyota through customer relations, appointment coordination, and value-added recommendations. Honest communication guides every interaction.

Upper James Toyota needs an experienced Service Advisor to manage administrative and customer relations aspects of servicing. The position includes greeting customers, collecting vehicle information, and explaining work clearly. You will help ensure vehicles receive necessary repairs while maintaining high customer satisfaction standards.

• Schedule appointments and receive vehicle information
• Offer value-added service options honestly and ethically
• Communicate technician-discovered issues to customers
• Obtain customer approval for additional repairs
• Maintain high customer satisfaction standards

• Minimum three years of Service Advisor experience
• Outstanding customer service skills
• Valid driver's licence in good standing
• Ability to work effectively in a team environment
• Ability to multitask across customer interactions

Apply service department administration, customer relations, and ethical service recommendation skills at Upper James Toyota.