Dental Patient Care Coordinator Position

Become a vital part of Upper Ottawa Dental as a Patient Care Coordinator in Hamilton. Deliver exceptional care by managing appointments and handling patient inquiries.

This integral role emphasizes creating a positive first contact for patients and ensuring their visits run smoothly. Responsibilities include optimizing schedules, keeping accurate records, and managing billing processes effectively. You will foster patient relationships through attentive communication and proactive problem resolution.

Key Responsibilities:

• Welcome patients and assist them on arrival

• Optimize appointment schedules for efficiency

• Maintain updated patient records and assist with recalls

• Manage incoming calls about appointments and changes

• Process billing and submit insurance claims accurately

Requirements:

• At least 1 year of experience in Dental Administration

• Familiarity with dental software programs

• A clinical background is beneficial

• Authorization to work in Canada required

• Embrace a diverse and inclusive environment

Leverage your coordination skills to support patient care at Upper Ottawa Dental.
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