Learning & Development Specialist

Position: Learning & Development Specialist- Full-Time
Learning & Development Specialist
- Full-Time
Indwell Housing Services
The People and Culture Team
Hamilton, Ontario
Salary: $57,630-$66,504
Closing Date for Applications:
October 27, 2026
Position:
As the Learning Specialist, you will be responsible for training development, coordination and administration. Reporting to the People Development Manager and part of the People and Culture team, the Learning Specialist works with staff, supervisors, trainers and training providers on the development and delivery of high-quality learning solutions using adult learning evidence based practices. Working collaboratively with internal subject matter experts, the incumbent will provide onboarding support and address knowledge gaps for performance and effectiveness.

Success in this role requires strong organizational, communication, collaboration, facilitation, and troubleshooting skills along with a commitment to continuous learning and professional development. They will also be involved in providing support to our Health & Safety and Policy programs.

About Indwell:
For over 50 years, founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable, high-quality, efficient housing communities with supportive programs to over 1,450 tenants. Learn more at:

What matters to you?
You are passionate about the development of people. You value a role that allows you to work in a fast-paced environment, coordinating with multiple stakeholders while also being able to work with precision and accuracy. You care about supporting a mission that addresses poverty, housing instability, and community wellbeing. You want to work in an environment where your analytical mindset, curiosity, collaborative spirit and commitment to excellence are both expected and celebrated.

You thrive in a workplace that is grounded in the values of DIGNITY, LOVE, and HOPE. You seek a team that embraces diversity, equity, and inclusion—where you are respected, supported, and seen as a leader in your domain.

Hours of Work:
40 hours per week, Monday to Friday primarily based out of the Hamilton Resource Centre at 1430 Main St. East, Hamilton, Ontario.

WHAT YOU WILL BE DOING:
Training Design & Development

Provide oversight on instructional content using adult learning principles and design standards while ensuring accuracy, consistency, and alignment with organizational priorities

Design learning materials and training solutions for defined needs under general guidance

Develop supporting materials for remote and classroom learning programs, including lesson plans, facilitator guides, learner materials, practical exercises, and engaging activities

Create and coach subject matter experts (SME's) in professional instructional materials for self-paced learning, including e-learning, videos, training scripts, quizzes, and job aids using eLearning modules using Articulate 360 or other authoring tools

Develop learning exercises, simulations, test cases, and assessments that reinforce key concepts and support skill development through practical application

Contributes to annual planning, budgeting, and prioritization across the learning portfolio

Establishes clear success measures and uses learning analytics to assess effectiveness, learner engagement, knowledge transfer, and impact

Actively collect learner feedback and training metrics to identify gaps and opportunities for improvement

Creates scalable development pathways for employees, leaders, and teams

Maintains strong external awareness of emerging trends in learning, leadership development, technology-enabled learning, and capability building

Training Coordination

Deliver standard training courses, maintain training records, and conduct post-session reviews with stakeholders to improve learning effectiveness and streamline training delivery

Coordinate logistics for learning events and prepare training resources

Scheduling and coordinating mandatory training across the Indwell Family of Companies

Liaising with training providers, vendors and venues to book training sessions

Tracking employee training participation and certifications

Managing Dayforce Learning – Learning Management System including user enrolment, data tracking and reporting

Compliance & Safety Training

Ensure all required safety, regulatory, and compliance training is delivered and tracked in…