Bilingual Disability Training Specialist

Deliver bilingual disability training remotely for Manulife, using case management expertise and strong program design skills to support customers nationwide. This Ontario-based role serves diverse audiences across Canada.

The Training Specialist develops and delivers learning programs for a dispersed national disability management training team. The role requires disability case management experience, including short-term or long-term disability, plus expertise in adult learning, remote training, and curriculum development. You will report to the Associate Manager of Training and Development on the National Best Practices team.

• Plan and deliver training programs across audiences, locations, and time zones
• Create and maintain training curricula and materials
• Develop recorded online and eLearning modules
• Analyze training needs, gaps, risks, and evaluation results
• Track data, provide feedback, and document processes

• Disability case management experience across benefits lines
• Short-term or long-term disability experience required
• Fluency in French and English for client support
• Knowledge of adult learning and disability management practices
• Strong analytical, coaching, and relationship management skills

Apply disability management, bilingual communication, and adult learning expertise to strengthen Manulife’s remote training programs.