Job Description & How to Apply Below
The ideal candidate will be responsible for designing, delivering, and continuously improving training programs related to SANY equipment, systems, and service procedures.
Key Responsibilities
Develop and deliver technical training programs for service technicians, dealers, and internal teams across Canada
Create and maintain training materials including manuals, presentations, videos, and e-learning content
Conduct both in-person and virtual training sessions
Identify training needs by working closely with Service, Product Support, Engineering, and Sales teams
Support new product launches by developing and delivering technical training programs
Evaluate training effectiveness through feedback, performance metrics, and field data
Coordinate training schedules, logistics, and communication with internal and external stakeholders
Support dealer network development by assessing technical capabilities and recommending training plans
Stay up to date with new technologies, products, and industry best practices
Ensure all training activities comply with company policies, safety standards, and applicable regulations
Travel as required within Canada and occasionally internationally
Professional Experience & Qualifications
Bachelor’s degree or diploma in Mechanical Engineering, Heavy Equipment Technology, or related field (or equivalent experience)
Minimum 5+ years of experience in heavy equipment service, technical training, or related field
Strong knowledge of construction equipment systems (hydraulic, electrical, engine, diagnostics, telematics, etc.)
Proven experience delivering technical training (classroom and/or field-based)
Experience developing training materials and programs (ADDIE or similar methodologies is an asset)
Strong diagnostic and troubleshooting skills
Excellent communication and presentation skills
Ability to work in a fast-paced environment and manage multiple priorities
Proficient in Microsoft Office (PowerPoint, Excel, Word)
Experience with LMS platforms or e-learning tools is an asset
Core Competencies
Strong interpersonal and communication skills
Ability to engage and train diverse audiences
Analytical thinking and problem-solving skills
High level of professionalism, integrity, and accountability
Self-motivated, organized, and detail-oriented
Ability to collaborate across departments and build strong relationships
Working Conditions
Willingness to travel (approximately 30–50%)
Ability to work in both office and field environments
Occasional lifting and hands-on demonstration of equipment
Additional Assets
Previous experience working with dealer networks
Experience in equipment OEM or construction machinery industry
Certifications related to training, safety, or technical systems
Experience with telematics and remote diagnostics
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