Job ID #32166: Process Supervisor

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.

Help us achieve our vision of being the best place to raise a child and age successfully. #Be The Reason

• Job :
  Process Supervisor
• Union: CUPE Local 1041
• Job Description  #: 5447
• Close date:
  August 19, 2026.
• Vacancy type:
  This posting is for an existing vacancy
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Reporting to the Plant Operations Superintendent, ensures the supervision and administration of the day-to-day operations of the water treatment plant, wastewater treatment plants, municipal wells, and water/wastewater pumping stations, reservoirs and CSO tanks within the City of Hamilton and maintains regulatory compliance.

Directs and supervises Water/Wastewater Operators in the performance of their duties.

Supervises and administers the operation of the above facilities to ensure an effective treatment and service distribution.

Ensures that plant-operating conditions, logs, records, etc., are maintained in accordance with established procedures, which also includes; preparation, updates and review of operating procedures.

Supervises recording of data and assists in the preparation of monthly, annual and ad hoc reports.

Updates the Plant Operations management of continuing abnormal conditions, breakdowns, malfunctions or similar problems that may become evident from time to time.

Monitors, controls/adjusts, supervises and administers changes to plant operating conditions on the basis of calculations, information provided by operators, plant operating data, laboratory test results and through the utilization of a SCADA process control system.

Prepares and verifies vacation schedules, time sheets, and absence reports and work orders. Controls and minimizes overtime.

Communicates and coordinates with the Plant Maintenance and Technical Services section in setting priorities to maximize process equipment efficiency and operations.

Ensures all operations are carried out safely and efficiently in accordance with Provincial regulations and City health and safety policies.

Participates in the selection and training of new and existing employees and ensures adequate training is provided to staff to meet regulatory requirements and City objectives.

Participates in labour relations matters by attending interviews/meetings as required.

Maintains discipline by counselling employees, documenting incidents and ensuring ongoing compliance.

Assists Plant Operations management in the preparation of operating budgets and provide information for capital budgeting purposes. Coordinates plant operations with contractors and consultants to accommodate project needs, while minimizing impacts on the performance of the facilities.

Responds to complaints and inquiries from representatives from the general public, industry or regulatory agencies.

Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies and procedures.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the responsibilities of the position.

1. Proven experience and knowledge of applicable process theories, practices and trends in a production environment, including operations, maintenance and administration, normally acquired by attaining a degree or diploma in engineering or a relevant discipline or an equal combination of education and related work experience.

2. Must hold and have obtained (by examination) a current Ontario Licence at:

• A Level III or greater Wastewater Treatment Operation, Certificate of Competency, AND/OR
• A Level III or greater Water Treatment Operation, Certificate of Competency

3. Must be able to obtain by examination:

• An Ontario Level IV Wastewater Treatment Operation, Certificate of Competency and
• An Ontario Level IV Wastewater Collection Operation, Certificate of Competency and
• An…