Gaming Machine Attendant | Part-time

Gaming Machine Attendant | Part-time | Sky City Hamilton

Sky City is Aotearoa’s home of entertainment, creating memorable experiences through world‑class gaming, hospitality and customer service. At Sky City Hamilton, our teams play a key role in delivering engaging, safe and enjoyable experiences for every guest who walks through our doors.

As a Gaming Machine Attendant - Premier Host
, you’ll deliver high‑quality gaming services while ensuring the security and integrity of gaming machine operations. This is a frontline role where customer experience, attention to detail and responsible hosting are at the heart of everything you do.

Key responsibilities include:

• Delivering friendly, professional and informative service to gaming customers
• Assisting guests with gaming machine enquiries, payouts and “how to play” explanations
• Accurately handling cash transactions, payouts and required documentation
• Supporting machine operations, including fills and minor maintenance – full training will be provided
• Promoting responsible gaming and alcohol consumption in line with host responsibility standards

To succeed in this role, you’ll bring a strong customer focus and a calm, professional approach in a fast‑paced environment.

You’ll also have:

• Experience in a customer service role
• Strong communication skills and a respectful, approachable manner
• Confidence handling cash and completing paperwork accurately
• A Certificate of Approval (CoA), or the ability to successfully obtain one with a clear criminal history

In this role, you contribute directly to:

• Creating enjoyable and safe gaming experiences for our customers
• Maintaining the integrity, compliance and smooth operation of gaming machine services
• Strengthening customer loyalty through positive interactions and repeat visitation

• $2.50 staff meals at the cafeteria
• Free or heavily discounted parking while on shift
• Great staff discounts across Sky City outlets
• Career development opportunities within a large and diverse organisation

At Sky City, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us!

Join us at Sky City and be extraordinary by being you.