Unit Tax Analyst

Job Overview

Contribute to the City of Hamilton, one of Canada’s largest cities—home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from downtown, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.

Help us achieve our vision of being the best place to raise a child and age successfully.

• Job :
  Vacant Unit Tax Analyst
• Union:
  Non-Union
• Job Description  #: 7687
• Close date:
  Interested applicants please submit your application online at  4:00 p.m. on July 22 2026.
• Duration:
  Up to 18 months
• Vacancy type:
  This posting is for an existing vacancy
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

• Administer the processing of the Vacant Unit Tax Program under the general direction of the Supervisor, Vacant Unit Tax.
• Liaise with the Taxation Division in billing preparation.
• Administer business applications related to the Vacant Unit Tax program and handle confidential financial information.
• Identify properties eligible for the Vacant Unit Tax and ensure they are billed appropriately with the Taxation section.
• Receive and answer inquiries from staff, the public, government agencies, tax consultants and lawyers.
• Provide support, information and advice to customers and staff on complicated tax accounts.
• Complete tasks and handle inquiries related to declarations of the Vacant Unit Tax.
• Analyze and resolve concerns and inquiries from property owners and applicants and coordinate discussions to reach a resolution.
• Review complaints and appeals submitted by taxpayers, ensuring they meet criteria and include adequate documentation.
• Assist in evaluating the program administration and complaint process, and provide guidance for improvements.
• Monitor and track financial impacts, preparing statistical analysis and reports.
• Assist in preparing accurate, timely strategic reports, presentations and materials for senior management and Council.
• Calculate adjustments for complaint applications or assessment appeals, ensuring timely completion of penalties, interest, refunds, etc.
• Review and report on legislative changes and their impact on program administration.
• Prepare By‑Laws related to the program for Council approval.
• Prepare and/or coordinate communication material related to the program.
• Maintain knowledge of relevant assessment and property tax legislation and liaise with provincial staff and other municipalities.
• Work in accordance with health and safety legislation and city policies.
• Perform other duties directly related to responsibilities.

• Demonstrated knowledge of business accounting gained by attaining a community college diploma in business, accounting, business administration, or an equivalent combination of education and experience.
• Thorough working knowledge and experience with application and interpretation of Property Tax & Assessment Legislation and Municipal By‑laws, including Municipal Act appeals and rebate programs.
• Experience and proficiency in a computerized environment with working knowledge of Word, Excel and database software; ability to input data at an acceptable speed and manipulate data within Excel spreadsheets.
• Knowledge and experience with a property tax billing system and an accounting software system is preferred; ability to calculate property tax adjustments is an asset.
• Strong customer service, interpersonal, consultative, problem‑solving and analytical skills.
• Ability to deal courteously and effectively with the public, staff, other governments and elected officials in potentially contentious situations, and handle complaints.
• Strong organizational skills and ability to multi‑task to meet legislative deadlines with minimal supervision.
• Excellent written and verbal communication skills.

This position may be re‑evaluated within six months of the filling of the position.

The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.