Commercial Rebates Specialist - Hybrid

As a Commercial Rebates Specialist, you play a critical role in ensuring Stryker delivers on its commercial commitments to customers. Your work supports accurate rebate execution, strong data integrity, and audit-ready processes that protect margin, maintain compliance, build customer trust, and enable confident business decisions.

Partnering across Finance, Contracts, Sales, and Commercial teams, you enable confident business decisions by ensuring rebate programs are executed correctly and supported by accurate, reliable data.

This role offers hands‑on exposure to enterprise systems, cross‑functional collaboration, and continuous improvement initiatives, providing a strong foundation for growth within Business Enablement Solutions.

This role is hybrid in Waterdown, Ontario, Canada and will require the candidate to be in office on a hybrid based schedule.

What you will do:

Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation.

Consistently meets service delivery expectations based on input from the business.

Responsible to live and exemplify Stryker’s Values:
Integrity, Accountability, People, and Performance

Process customer rebate payments accurately and on time in accordance with contract terms and internal controls

Validate rebate eligibility, calculations, and supporting documentation prior to payment submission

Support recurring month‑end, quarter‑end, and audit cycles by ensuring completeness and timeliness of rebate activity

Proactively identify, elevate, and help resolve risks, discrepancies, or delays with clear recommendations.

Maintain alignment and accuracy of rebate‑related data across systems supporting commercial programs

Perform data validation, reconciliation, and review activities to ensure audit readiness

Support internal and external audits by providing documentation, explanations, and corrective actions

Participate in root cause analysis to address data issues and strengthen preventative controls

Serve as a primary point of contact for internal and external inquiries related to rebates and incentive programs

Research and resolve inquiries by analyzing contracts, system data, and payment history

Communicate clearly with internal and external stakeholders to manage expectations and drive resolution

Partner with Contracts, Pricing, Finance, and Commercial teams to support customer

Support reporting and analysis of rebate and incentive activity, identifying trends, risks, and improvement opportunities

Communicate insights clearly to Finance and Commercial stakeholders to support transparency and decision‑making

Contribute to continuous improvement initiatives focused on data quality, operational efficiency, and customer experience

Contribute to the development and maintenance of standard operating procedures and work instructions

Support system enhancements and integrations as required

Perform additional responsibilities as assigned by your Manager.

Abide by and support the policies set forth in the Stryker Code of Conduct.

Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker.

Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards.

Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy.

What you will need:

Required:

0–2+ years of experience in value adds, rebates, pricing, contracts, finance, or a related field required.

Bachelor’s degree required.

Preferred:

Strong data manipulation skills, including proficiency in Excel and Power BI is preferred.

Experience in the medical device or healthcare industry is preferred.

Bilingual (French and English) is preferred.

Working knowledge of ERP systems, rebate or incentive management tools, and Microsoft Office applications preferred.

Canada Pay Ranges:

Canada: $59,600 - $79,450 CAD Annual

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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