Field Service Representative

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Come and join our global team as a Field Service Representative (Lab Diagnostics) working with our hospital diagnostic laboratory equipment, reporting to the Regional Service Manager, this role will execute all service activities assigned in an adequate and appropriate manner. This is a remote role, based in Eastern Ontario requiring extensive travel to support our customer needs.

As a Field Service Representative (FSR) you will be responsible for:

Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Lab Diagnostic equipment at customer sites with minimal supervision.

Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.

Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.

Company assets to include a company car, cell phone, computer, tools, inventory parts, etc.

Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if what is below sounds appealing to you, in addition to wanting to develop your career with Healthineers.

Able to multitask and work in a fast-paced environment

Accurate and displays strong attention to detail

Demonstrates ownership and accountability

Exceptional communication skills

Excellent planning, critical thinking and time management skills

Required skills to have for the success of this role:

Biomedical Technology/Electronics or Electrical Electronics Technologist or equivalent diploma2+ years technical field service experience needed

Strong mechanical and technical ability and experience

Solid computer skills with understanding of IT and Networking Consistent customer-centric mindset

Organization, prioritization, and time management mastery

Critical thinking and problem-solving abilities under pressure

Valid driver’s license

Must have valid passport

Clearance to travel domestically and internationally for training purposes (without restrictions)

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.

For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.

The expected compensation for this position is:$62,500 - $89,500

Factors which may affect starting compensation within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Siemens Healthineers offers a variety of health and wellness benefits including a flexible benefits plan, Defined Contribution Pension Plan, Registered Retirement Savings Plan matching contributions, plus a competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements).This information is provided per required laws and regulations. Applicants should apply via Siemens Healthineers external or internal careers site.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and…