Technical Trainer, Sr. Specialist

L3

Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3

Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3

Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Reference #33506

Waterdown, Ontario

As a subsidiary of L3

Harris Technologies and within the Communications & Spectrum Dominance (CSD) Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

Develops, organizes and delivers technical training programs and related materials in support of customers and/or company employees. Works with customer and functional organizations to establish course content and objectives. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Ensure course material reflects current product features. Instruct participants in both classroom lectures and laboratory sessions. Follows up determining applicability of course material.

• Deliver EO/IR system operation and maintenance courses to Customers world-wide, both on-site and at company facilities
• Design, develop, and implement operator and integrated system level technical operations and maintenance training courses for WESCAM customers and internal personnel.
• Act as a subject-matter expert within a specialized technical support team, providing technical guidance, instruction, and mentorship to new WESCAM staff
• Contribute to the development and continuous improvement of best practices for operator-level and integrated systems troubleshooting.
• Support the commissioning of integrated systems platforms for customer installations, demonstrations and industry trade shows.
• Design, review, and maintain course assessments, evaluations, and validation tools; incorporate learner feedback to continuously enhance training effectiveness
• Support Technical Publications and Logistics Engineering teams to ensure training materials and documentation align with system capabilities and service requirements
• Proactive interface with Integrated Logistics Support (ILS), Engineering, Field Service, and other internal WESCAM teams to ensure training content reflects current configurations and operational realities
• Support the validation of Service Procedures, as a part of New Product Introductions (NPI) activities.
• Support sales and bid activities by providing technical training input and responding to customer training requirements
• Travel domestically and internationally 30–60% of the time in support of training delivery and customer engagements

• Demonstrated professional instructional and facilitation skills in technical training environments.
• Strong verbal, written, and presentation communication skills with diverse technical and customer audiences.
• Excellent organizational and time-management abilities, with attention to detail.
• Ability to work independently with a proactive, self-driven approach in dynamic environments.
• Solid technical foundation in electronics, electro-mechanical, electro-optical, and video systems, with an operations and maintenance focus.
• Extensive experience supporting integrated systems in…