Principal Product Manager - Workday AI at Workday
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.
Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
the Team
We are looking for dynamic Principal Product Managers to own the delivery of AI‑powered agents within Workday. You will either be building customer‑facing agents or building infrastructure and frameworks that Workday’s application team can use to deploy to customers. You will be responsible for working at high velocity to experiment, innovate, develop, iterate and scale AI agents, collaborating closely with domain‑specific Product Managers to maximize the impact of our technology.
This role requires a unique combination of execution speed, inspiration and a deep curiosity about emerging AI techniques. You will play a key role in shaping our approach to AI agents, ensuring we deliver cutting‑edge solutions that drive real business value.
- Build and ship state‑of‑the‑art AI capabilities or infrastructure
- Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities
- Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
- Be the product champion externally, and voice of the customer internally
- Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays
- Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation
- Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our AI work
- Communicate new capabilities to various audiences clearly and in an understandable way for them
- Work with the product teams to identify value outcomes and measurable metrics to quantify the value of our AI investments
- 10+ years of product management experience
- 5+ years of experience with SaaS/B2B
- Technically proficient (even if not a coder) with AI and LLM‑powered technology
- Passion and empathy for customers and a proven track record as a customer advocate
- Experience managing stakeholders and working collaboratively and cross‑functionally with a product portfolio
- Experience bringing new product offerings to market
- Steadfast focus on user‑centric design, data, research, and well‑honed judgment
- Bias for decisions and actions and comfortable making big decisions on the minimal amount of information needed for it
- Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
- Good communication and presentation abilities, both written and verbal
- You are passionately following the latest in AI products and emerging technologies and trying them out, exploring…
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