Principal Product Designer

About Pantheon

Pantheon is the Web Ops platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone's hands. That's why we're so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon's core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

We are looking for a Principal Product Designer to define the UX and UI vision and strategy for Pantheon's new product initiatives. This is a hands‑on role—you'll be actively designing while also shaping the overall design direction across our product portfolio. You'll influence product strategy and roadmap from a user‑centered perspective, partnering with executive leadership to bring new products from concept to market.

As a Principal Product Designer, you will lead research into emerging design trends and technologies, oversee the evolution of our design system, and champion the user's voice at all levels of the organization. You'll leverage AI tools to amplify design velocity and bring experience building AI‑powered product experiences. Your work will drive organizational change and process improvements to enhance design maturity across Pantheon.

• Strong hands‑on UX and UI design skills with the ability to take products from concept through high‑fidelity designs and implementation
• Demonstrated experience designing products that incorporate AI capabilities and intelligent features
• Proficiency using AI tools to accelerate design workflows and increase velocity
• Ability to define the vision for UX and UI design within a software organization
• Expertise in overseeing the creation and evolution of design systems, ensuring consistency and scalability across all products and platforms
• Deep expertise in conducting research to inform long‑term product strategy and identify new software opportunities
• Ability to drive organizational change and process improvements to enhance design maturity
• Expertise in defining success metrics to evaluate the impact of design solutions on user outcomes
• Ability to mentor senior designers and provide strategic input to product and engineering leadership
• Ability to articulate design strategy, vision, and outcomes to senior leadership, product teams, and stakeholders
• Willingness to represent the company's design expertise at industry events and conferences

• 12+ years of extensive experience in UX leadership, with a proven track record of defining and implementing successful UX strategies for SaaS products
• Portfolio demonstrating hands‑on UX and UI craft across the full design process
• Experience designing and shipping AI‑powered product features or products with embedded AI/ML capabilities
• Track record of using AI tools (e.g., Figma AI, generative design tools, LLM‑assisted workflows) to accelerate design output
• Experience in new product development, including 0→1 product launches
• Demonstrated ability to shape the UX vision for a company and influence overall product strategy
• Experience partnering with executive leadership to align design strategy with business goals
• Proven track record of mentoring designers and fostering a design‑driven culture
• Ability to effectively communicate with executives, stakeholders, and cross‑functional teams
• Experience contributing to the broader design community through publications, presentations, or thought leadership

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Paid Time Off (PTO), Paid…