Senior Site Reliability​/Gitops Engineer

Position: Senior Site Reliability / Gitops Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring a  Senior Site Reliability / Gitops Engineer  to our Information Systems (IS) team. This role is an opportunity for an "automation-first" senior technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Job Summary
The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

Responsibilities

Drive the development of automation, Gitops in your team as an embedded tech lead

Closely collaborate with the IS architect to align your solutions with the IS architecture vision

Design and architect services that IS can offer to the organization as products

Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes

Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems

Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure

Develop skills in troubleshooting, capacity planning, and performance investigation, setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services

Provide assistance and work with globally distributed engineering, operations, and support peers

Be given uninterrupted development time to focus on larger projects and automation of manual tasks

Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'

Carry final responsibility for time-critical escalations

What we are looking for in you

A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.

A product mindset thriving to develop products rather than solutions.

Python software development experience, with large projects

Experience working with Kubernetes or other container orchestration systems.

Proven exposure to manage and deploy cloud infrastructure with code.

Practical knowledge of Linux networking, routing, and firewalls

Affinity with various forms of Linux storage, from Ceph to Databases

Hands-on experience administering enterprise Linux servers

Extensive knowledge of cloud computing concepts and technologies

Bachelor's degree or greater, preferably in computer science or related engineering field

Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person

Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate

A willingness to be flexible and able to learn new things quickly

Be inspired by the needs of fast-changing environments

Happy to work within distributed teams

Be passionate and familiarized about open-source, especially Ubuntu or Debian

What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Team Member Assistance Program & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long-haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and…