Technical Support Manager

Join Our Team at Bermud Air:
Technical Support Manager - (, PERMANENT) - Bermuda
Are you an experienced technical leader with a strong mechanical background and a commitment to aviation safety and operational excellence? Bermud Air is seeking a Technical Support Manager to oversee the reliability, maintenance, and performance of our airside equipment and technical support services.

This is a critical leadership role responsible for ensuring the safe, efficient, and continuous operation of Bermud Air’s technical infrastructure. The successful candidate will bring deep mechanical and technical expertise, strong people leadership, and the ability to thrive in a fast-paced airport environment.

About Bermud Air:
Born from a deep love for Bermuda, Bermud Air is dedicated to elevating the island's global standing as a tourism and business hub. As the only airline offering year-round connectivity and a premium service to Bermuda, we’re taking comfort to new heights with short daily services across the USA, Canada, and the Caribbean. We are committed to outstanding service, inspired by the friendly spirit of Bermuda, and we seek exceptional individuals to deliver this unparalleled travel experiencep>

What You’ll Do

Lead and manage day-to-day technical operations and mechanical services, ensuring full compliance with aviation safety standards and regulatory requirements

Ensure continuous uptime and reliability of all airside infrastructure through proactive maintenance, diagnostics, and troubleshooting

Oversee a multidisciplinary team responsible for mechanical, electrical, electronic, and IT system maintenance and repairs

Utilize advanced diagnostic tools and methodologies to resolve complex technical issues efficiently

Plan, execute, and oversee infrastructure projects, including upgrades, refurbishments, and the integration of new ground support equipment and technologies

Collaborate closely with internal engineering teams and external vendors to ensure timely and successful project delivery

Ensure all technical activities adhere to established safety protocols, industry standards, and regulatory frameworks

Conduct audits and inspections to identify safety risks, drive continuous improvement, and mitigate operational exposure

Mentor, train, and develop mechanical and technical staff, fostering a culture of safety, accountability, and collaboration

Prepare detailed reports, analyze performance data, and contribute to operational and strategic decision-making

What You’ll Bring

Extensive hands‑on mechanical and technical experience, particularly with ground service equipment and airside infrastructure

Proven expertise in maintaining and troubleshooting mechanical, electrical, electronic, and IT systems

Strong proficiency with advanced diagnostic tools and fault‑finding techniques

Solid understanding of aviation safety standards, compliance requirements, and regulatory environments

Demonstrated experience leading and managing multidisciplinary technical teams, preferably within an airport
or airline setting

Relevant safety certifications (e.g., Safety Awareness, Certified WHMIS, High‑Lift Operation, Fall Suppression)

Proven project management experience delivering mechanical and technical projects from planning through
execution

Exceptional problem‑solving skills with the ability to perform effectively under pressure

Strong interpersonal and communication skills, with the ability to collaborate across technical, operational, and leadership teams

If you’re a proactive leader with a robust mechanical and technical background and a commitment to aviation excellence, we invite you to apply!

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