Associate Director of IT Services

Join McMaster University as the Associate Director of IT Services, advancing strategic technology solutions within the Faculty of Engineering. This key position focuses on ensuring quality service delivery and faculty-specific applications.

In this role, you'll lead the Engineering IT team to enhance academic and research missions through reliable and innovative technology. With a strong emphasis on collaboration with Faculty leadership and cross-functional teams, this is an opportunity to drive impactful change. You must possess extensive IT experience and leadership in a complex academic environment for effective problem-solving and project management.

Key Responsibilities:

• Direct IT operations, ensuring strategic alignment with academic needs

• Collaborate with Faculty to identify and implement technology solutions

• Oversee project planning, governance, and vendor management

• Maintain compliance with cybersecurity and data protection measures

• Foster a service-oriented culture across IT teams

Requirements:

• Bachelor's degree in Computer Science or similar

• 7-10 years of IT experience with a leadership background

• Strong knowledge of IT service management

• Proven ability in managing budgets and cross-functional teams

• Effective communication and interpersonal skills

Lead transformation in IT, enhancing McMaster's educational impact.
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