Enterprise Technology Success Manager

Drive technology excellence at The Fedcap Group as an Enterprise Technology Success Manager. Oversee system implementations, support adoption, and optimize platforms for measurable business value.
In this role, you will manage the administration and ongoing optimization of technology platforms globally. You will be responsible for system configuration, stakeholder enablement, and vendor management. Your expertise in structured delivery methods like Agile or ITIL will greatly contribute to enhancing operational outcomes.

Key Responsibilities:

• Own implementation and administration of technology platforms

• Ensure stable and secure system configurations

• Support stakeholder enablement and operational readiness

• Drive measurable ROI through workflow standardization

• Manage vendor activities and contract life cycles
Requirements:

• Bachelor's degree in Information Systems or related field

• 3+ years in technology success or related roles

• Experience with enterprise systems such as ERP or CRM

• Familiarity with vendor performance management

• ITIL or Project Management certification preferred
Bring your strong stakeholder management skills and system configuration expertise to enhance technology at The Fedcap Group.
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