Emergency Services Application Support Specialist

Elevate the City’s Emergency Services technology as an Application Support Specialist. Ensure system functionality, manage integrations, and optimize performance of critical applications in this key technical role.

In this position, you will manage the architecture and technical oversight of the City's Emergency Services platforms. With over five years of IT technical support experience, you will focus on configuration, data integrity, and user permissions. Collaborating with stakeholders and vendors, you will diagnose system issues and perform audits to maintain peak performance.

Key Responsibilities:

• Manage integrations with enterprise applications

• Optimize system performance and configuration

• Maintain data integrity through audits and data management

• Collaborate and troubleshoot with internal and external teams

• Develop specifications based on business requirements

Requirements:

• Degree in Computer Science or related field

• Five years in IT support and administration

• Experience with SQL databases (ORACLE, Microsoft SQL)

• Knowledge of ITIL standards and best practices

• Strong analytical and documentation skills

Transform City Emergency Services through your technical expertise in this challenging and impactful role.
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