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Business Analyst

Job in Hamilton, Ontario, E8H, Canada
Listing for: Persistent Systems Limited
Full Time position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    Change Management, IT Business Analyst, CRM System, Business Systems & Technology Analysis
  • Business
    Change Management, CRM System, Business Systems & Technology Analysis
Job Description & How to Apply Below

Business Analyst - Canada

Project Manager with proven experience managing enterprise SaaS implementation projects, including CRM, CPQ, or sales engagement platforms (Salesforce, Deal Hub, Outreach, or equivalent). Skilled in cross‑functional stakeholder management across Sales, Rev Ops, and IT to drive alignment on integration dependencies and system handoffs. Demonstrated ability to build and execute change‑management plans for revenue team tool transitions, including rep training and adoption tracking.

Experience owning data migration and routing‑logic documentation during system deprecations (decommissioning legacy tools without business disruption). Comfortable operating in an AI‑forward tech environment, defining "Definition of Done" criteria for AI/automation deployments and managing 30/60/90‑day post‑launch review cycles.

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