Vancouver Finance Senior Application Support

Make an impact as a Senior Manager of Application Support in Vancouver, Canada, overseeing finance applications and enhancing operational processes through AI. Ensure robust production support and compliance across platforms.

This role involves managing incident resolutions and supporting global teams with a focus on collaboration and improvement. You'll lead disaster recovery simulations and implement real-time monitoring strategies while mentoring staff for enhanced performance. Strong analytical skills and experience in application efficiency will be key.

Key Responsibilities:

• Monitor critical application metrics and service levels

• Manage incident resolution for complex issues globally

• Conduct tabletop disaster recovery exercises

• Establish observability frameworks for applications

• Mentor teams toward proactive management of incidents

Requirements:

• Minimum of 7 years in application support leadership

• Experience with onshore and offshore teams

• Proficiency with distributed systems and processes

• Exceptional problem-solving and relationship skills

• AI tool experience is a plus

Join the finance team in Vancouver and drive progress in application reliability and support!
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