Axon Technical Services Manager II

Be a catalyst for change in a vital role with Axon as a Technical Services Manager II in Canada. Expect 80% travel and hands-on deployment of technology solutions.

As a Technical Services Manager with Axon, you will lead the deployment of essential hardware and software solutions for Fleet systems. This role is crucial post-sale, focusing on ensuring customer satisfaction through effective installations and maintenance of third-party partnerships. Your ability to convey technical knowledge will empower customers and project stakeholders alike.

Key Responsibilities:

• Coordinate Fleet system installations efficiently

• Maintain daily communication with customers and installers

• Provide technical guidance on hardware placement

• Create detailed installation diagrams and documentation

• Train staff on hardware and software functionalities

Requirements:

• Extensive experience with IP networking

• Proven ability in team leadership

• Excellent problem-solving aptitude

• Knowledge of vehicle communication systems is a plus

• Willingness to travel frequently

Contribute to Axon’s mission while expanding your technical expertise.
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