Job ID #32191: Business Application Analyst

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.

Help us achieve our vision of being the best place to raise a child and age successfully. #Be The Reason

• Job :
  Business Application Analyst
• Union:
  Non-Union
• Job Description  #: 6851
• Close date:
  Interested applicants please submit your application online at  by 4:00 p.m. on September 2, 2026.
• Duration:
  Up to 18 months
• Vacancy type:
  This posting is for an existing vacancy
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Reporting to the Manager, Business Applications, Accounts Payable & Accounts Receivable maintains security to the ERP and the AP Automation systems. Provides functional support for the ERP and Human Resources Management System (HRMS) Payroll/Pension Benefit system to all core users.

Provides security maintenance and workflow administration on the ERP System, and the AP Automation System.

Assist with the implementation of new modules and new functionality.

Participates in system fit/gap analysis to review various scenarios within the on-line application to demonstrate the degree of the ‘fit or gap’, document findings, prioritize into a ‘must have’ versus ‘nice to have’ grouping and recommends what is within project scope versus out of scope.

Liaises with key players who have multiple demands and varying needs such as Public Works, Long Term Care facilities, Police, Transit, and Hamilton Public Library.

Assists with application upgrades, tax updates and maintenance for the ERP.

Assists with training for financial accounts receivable, general ledger, accounts payable staff, purchase order users and HRMS Payroll Time Entry users as a result of staff turnover, ad hoc training requests and/or special projects.

Provides information queries and reports relating to but not limited to accounts receivable, accounts payable, purchase orders, general ledger, employee earnings and taxation.

Provides product level support to management, key users (internal employees and external interface support staff HANSEN, KRONOS, Transit) and technical staff.

Supports special projects to implement system changes, new features and automated processes.

Keeps abreast of new technology and how it affects business applications.

Perform other duties as assigned which are directly related to the responsibilities of the position.