Application Support Analyst

Reporting to the Supervisor, Business Applications (Business Services), the Application Support Analyst analyzes, designs, codes and maintains transactional, analytical and administrative custom and packaged, web-based cloud applications that support key business activities. Through project and operational roles for in-house developed applications, the Application Support Analyst is responsible for application and interface programming to resolve issues, DBMS coding and other scripting, developing test plans and scripts, generating test data and unit testing and conducting application testing.

As part of the Business Applications section, the Application Support Analyst supports and maintains enterprise and departmental systems, configures, , updates, and deploys custom cloud-developed, small to medium-scale applications. The development and maintenance of applications will conform to defined application strategies, architectures, specifications and the Application Support Analyst will apply established lifecycle development methodologies and change management processes.