Scheduling Lead, Enterprise Time and Attendance System - REPOST

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• Job :
  Scheduling Lead, Enterprise Time and Attendance System - REPOST
• Union:
  Non-Union
• Job Description  #: 7892
• Duration:
  Up to 24 months
• Vacancy type:
  New position

Reporting to the Manager, HR Technology & Analytics, the Scheduling Lead is responsible for guiding the overall enterprise scheduling design and ensuring alignment with current operational practices across the organization.

This role serves as the functional lead and subject matter expert (SME) for workforce scheduling within UKG Pro Workforce Management (WFM), working closely with business SMEs to consolidate requirements and drive the design, configuration, optimization, and build of the UKG Scheduling solution. The Scheduling Lead will ensure that scheduling processes support operational efficiency, compliance with collective agreements and policies, and an optimal workforce experience.

Lead the overall scheduling design, ensuring alignment with operational practices across all business units and advise stakeholders on best practices and system capabilities.

Partner with business SMEs to gather, harmonize, and prioritize scheduling requirements.

Guide the design and build of the UKG Pro WFM Scheduling solution, ensuring scalability and standardization.

Define and govern scheduling policies, workforce planning rules, and shift allocation strategies.

Ensure compliance with union agreements, labour laws, and organizational policies related to scheduling.

Establish governance for scheduling rules, policies, and configuration standards.

Lead configuration and maintenance of UKG Pro WFM Scheduling modules, including:

• Shift patterns, rotations, and templates.
• Scheduling rules, constraints, and qualifications.
• Workforce demand planning and labour forecasting

Optimize scheduling automation and workforce deployment capabilities.

Troubleshoot complex scheduling issues and drive resolution.

Partner with business units to align schedules with operational demands and service levels.

Analyse staffing requirements, workload trends, and forecasting data to optimize labour utilization.

Enable proactive workforce planning through forecasting and analytics.

Support real-time scheduling adjustments to address absences, overtime, and operational changes.

Collaborate with HR, Payroll, Operations, IT, and union stakeholders to validate scheduling solutions.

Facilitate design workshops, decision sessions, and requirement reviews.

Serve as liaison between project teams, business, and implementation partners.

Lead current-state assessments and future-state design of scheduling processes.

Drive process improvements to enhance workforce efficiency and employee experience.

Standardize scheduling practices across departments and business units.

Monitor and analyse workforce scheduling metrics (coverage, overtime, absenteeism, compliance).

Develop dashboards and reports using tools such as UKG Pro WFM Analytics, OTBI, or Power BI.

Provide insights to leadership to improve workforce planning, utilization, and decision-making.

Ensure scheduling processes integrate effectively with timekeeping, payroll, and HR systems.

Support troubleshooting of system integrations…