Case Manager; Personne gestionnaire de cas

Workplace Safety and Insurance Board

Salary:
From $97,184.05

Take a look: A day in the life of a Unilingual Case Manager

Take a look: A day in the life of a Bilingual Case Manager

This role requires the successful applicant to commit to an in‑office work arrangement up to 5 days a week beginning in 2026.

Salary Grade: 213 From: $97,184.05

• Guelph – Unilingual
• Guelph – Bilingual
• Hamilton – Unilingual
• Hamilton – Bilingual
• Kingston – Unilingual
• Kingston – Bilingual
• London – Unilingual
• London – Bilingual
• North Bay – Unilingual
• North Bay – Bilingual
• Ottawa – Unilingual
• Ottawa – Bilingual
• Sault Ste. Marie – Unilingual
• Sault Ste. Marie – Bilingual
• St. Catharines – Unilingual
• St. Catharines – Bilingual
• Sudbury – Unilingual
• Sudbury – Bilingual
• Thunder Bay – Unilingual
• Thunder Bay – Bilingual
• Timmins – Unilingual
• Timmins – Bilingual
• Toronto – Unilingual
• Toronto – Bilingual
• Waterloo – Unilingual
• Waterloo – Bilingual
• Windsor – Unilingual
• Windsor – Bilingual

• Guelph – Unilingue
• Guelph – Bilingue
• Hamilton – Unilingue
• Hamilton – Bilingue
• Kingston – Unilingue
• Kingston – Bilingue
• London – Unilingue
• London – Bilingue
• North Bay – Unilingue
• North Bay – Bilingue
• Ottawa – Unilingue
• Ottawa – Bilingue
• Sault Ste. Marie – Unilingue
• Sault Ste. Marie – Bilingue
• St. Catharines – Unilingue
• St. Catharines – Bilingue
• Sudbury – Unilingue
• Sudbury – Bilingue
• Thunder Bay – Unilingue
• Thunder Bay – Bilingue
• Timmins – Unilingue
• Timmins – Bilingue
• Toronto – Unilingue
• Toronto – Bilingue
• Waterloo – Unilingue
• Waterloo – Bilingue
• Windsor – Unilingue
• Windsor – Bilingue

At WSIB, our mission is to support workers and employers when injury or illness happens on the job. We act quickly to provide wage‑loss benefits, medical coverage, and practical support to help people recover and return to work. As one of North America’s largest insurance organisations, covering >5 million people in >300 000 Ontario workplaces, we’re committed to making workplaces safer and supporting recovery every step of the way.

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When you join WSIB, you’ll have the chance to bring your potential to a purpose‑driven organisation.

• Grow your career through diverse opportunities and continuous learning
• Be valued and recognised for your contributions
• Work in a supportive, team‑focused environment
• Access comprehensive health, wellness, and a defined benefit plan
• Receive a competitive salary and a bilingual language bonus, where applicable

If you’re ready to make a difference and grow your career in a collaborative, high‑impact environment, we invite you to apply and join Team WSIB!

Are you a strong decision‑maker who thrives in a fast‑paced environment? Do you communicate clearly, collaborate effectively, and adapt quickly to changing situations? Are you known for following through and getting results? If so, the Case Manager role at WSIB could be your next career move—where your potential meets purpose.

As a Case Manager, you’ll play a vital role in guiding injured workers and employers through the claims process. You will be responsible for making fair and timely decisions, developing and implementing case‑management plans, and ensuring positive outcomes for all parties. Your work will include:

• Making informed decisions based on legislation, policy, and best practices, and communicating these decisions clearly to workers, employers and healthcare providers
• Gathering and analysing information from multiple sources to assess eligibility and progress cases efficiently
• Adapting to new information and changing circumstances, adjusting plans as needed to ensure successful recovery and return‑to‑work outcomes
• Collaborating with internal teams and external partners, participating in case conferences, sharing best practices, and providing mentorship where needed
• Executing case‑management plans by coordinating actions, monitoring progress, and ensuring timely follow‑through on all activities
• Facilitating open communication between workplace parties, supporting a safe and sustainable return to work
• Identifying and addressing barriers to recovery and return‑to‑work, leveraging…