Tracing Coordinator at Traffic Tech

Become a vital part of Traffic Tech as a Tracing Coordinator in Hamilton, ON. This full-time role focuses on monitoring shipments and ensuring smooth transportation processes.

At Traffic Tech, you will enhance logistics operations without prior experience, with comprehensive training provided. Your responsibilities include tracking shipments, managing real-time updates, and effectively communicating with carriers and internal teams. You will utilize proprietary technology in a supportive environment to ensure freight moves efficiently.

Key Responsibilities:

• Make outbound calls to confirm shipment statuses

• Monitor shipments from pickup to delivery

• Manage high volumes of calls and emails

• Update the TTSLS with timely shipment information

• Prepare daily handoff emails for the after-hours team

Requirements:

• Ambitious and reliable with customer service skills

• Detail-oriented and effective multitasker

• Proficient in Microsoft Outlook and Excel

• Strong interpersonal skills for addressing issues

• Excellent time-management abilities

Bring your enthusiasm and clarity in communication to ensure efficient shipment processes at Traffic Tech in Hamilton.
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