Tracing Coordinator

Position: Full-Time Tracing Coordinator Needed
Traffic Tech is seeking a Tracing Coordinator in Hamilton, ON, to streamline shipment processes. Engage in real-time monitoring and boost operational efficiency in this full-time role.

In this position, you will be key in ensuring smooth logistics operations without requiring prior experience. Traffic Tech offers comprehensive training, enabling you to manage shipment tracking and facilitate effective communication with carriers. Collaborating with operations and customer service helps maintain high service levels while resolving issues efficiently.

Key Responsibilities:

• Make calls to carriers for status confirmations

• Oversee shipments from pickup through delivery

• Manage extensive phone and email correspondence

• Update TTSLS with precise shipment information

• Create daily handoff emails for after-hours support

Requirements:

• Ambitious and customer-service focused

• Detail-oriented with strong multitasking abilities

• Proficient in Microsoft Outlook and Excel

• Clear communication for resolving issues

• Excellent prioritization and time management skills

Utilize your skills to enhance logistics at Traffic Tech and contribute meaningfully to their operations in Hamilton.
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