Custodial Supervisor

Reporting to the Director, Campus Services, the Custodial Supervisor is responsible for directing custodial and housekeeping full-time staff and part-time casual student employees who clean, maintain, and prepare University buildings and residences.

For more than 40 years, Redeemer University has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person. Rooted in a Reformed biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about where we fit into God’s story while it prepares students to reflect the love of Jesus Christ in every career and calling.

A rigorous academic program with an interdisciplinary core is supported by a vibrant community characterized by caring discipleship. The result is an enriching and transformational educational experience integrating faith, learning and service.

Full-time Open until filled Starts:
December 2027

Reporting to the Director, Campus Services, the Custodial Supervisor is responsible for directing custodial and housekeeping full-time staff and part-time casual student employees who clean, maintain, and prepare University buildings and residences to meet stakeholder needs during the academic year (Sept
- Apr) and conference and event season (May
- Aug).

Shift Hours - between 8:30am - 4:30pm (37.5hrs/week)

Position Type: Replacement role

The responsibilities of the successful candidate will include, but are not necessarily limited to:

• Organizes, supervises, trains, and participates in custodial operations across University facilities, including classrooms, offices, auditoriums, washrooms, athletic areas, and common areas.
• Supervises and monitors staff to ensure cleaning, maintenance, stocking, and event set-ups meet established standards and schedules. Oversees weekday operations across two shifts (8:00 a.m.–4:00 p.m. and 4:00 p.m.–12:00 a.m.).
• Supervises and approves payroll and timesheets for five full-time staff, including four Custodial Staff and one Housekeeping Supervisor, and 18–25 casual student staff.
• Conducts interviews, recommends full-time hiring decisions to the Director of Campus Services, and interviews and hires student workers throughout the year.
• Coordinates staffing for Saturday and occasional Sunday cleaning and event set-ups, provides work instructions, and responds to occasional evening and weekend calls to clarify expectations, resolve issues, and provide guidance.

• Prepares staffing schedules within the approved budget and recommends adjustments to maintain service standards and meet operational requirements.
• Reviews and coordinates work orders for special event cleaning, classroom and furniture set‑ups, and campus accommodation requirements; assigns tasks and communicates expectations to staff.
• Collaborates with Event Planners to clarify requirements and recommend set-up adjustments to ensure successful service delivery and client satisfaction.
• Coordinates and participates in moving student, office, and common-area furniture in collaboration with Campus Services.

• Oversees campus housekeeping operations, provides direction to the Housekeeping Supervisor, and supports staffing during peak periods and heavy workloads.
• Reviews President’s House and residence bookings and monitors conferencing software to plan and coordinate housekeeping services and accommodate changing workloads during the conference season.
• Arranges, in consultation with the Director of Campus Services, contracted services for major…