ERP Global Transformation Director

• Full-time
• Division:
  Service Operations (Others)
• Province: ON
• Bonus AIP Eligible/Bonus AIP Eligible:
  Yes
• Compensation: CAD 160,000 - CAD 200,000 - yearly

Grow your career with a company that shares your passion! Our Sodexo team has an exciting new client opportunity to join Sodexo as our next ERP Global Transformation Director located in Ontario, Canada.

At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

The ERP Global Transformation Director is accountable for the successful delivery and governance of the global ERP transformation program. This role provides strategic leadership across multiple ERP projects and work streams, ensuring alignment with business objectives, program methodology, timelines, and organizational priorities. The incumbent partners closely with Program Delivery, TDDI, Project Directors, and business stakeholders to manage interdependencies, mitigate risks, and drive execution excellence.

The role oversees program governance, roadmap management, and Control Tower operations, providing real-time visibility into program performance, deployment readiness, and business outcomes across all regions.

Program Governance & Delivery Excellence:

• Establish and maintain ERP program governance, delivery methodologies, standards, controls, and ways of working in partnership with Program Delivery and TDDI leadership.
• Ensure consistent application of project management disciplines, decision-making frameworks, and performance measures across the program.

Strategic Roadmap Leadership:

• Own and steer the global ERP roadmap, including planning, milestone tracking, deployment sequencing, resource alignment, and execution oversight.
• Ensure program objectives are achieved in accordance with commitments, timelines, and business priorities.

Project Delivery Oversight:

• Provide leadership, guidance, and support to Project Directors to ensure successful delivery of ERP projects.
• Drive accountability for scope, schedule, budget, quality, risk management, and achievement of business outcomes.

Cross-Functional Integration & Dependency Management:

• Coordinate interdependencies across projects, work streams, business functions, and technology teams.
• Identify and resolve conflicts, risks, and issues that could impact program delivery, ensuring alignment across the transformation portfolio.

Program Performance & Control Tower Management:

• Lead the ERP Control Tower function to provide real-time visibility into program performance.
• Develop and maintain executive dashboards, KPI reporting, risk monitoring, and deployment readiness metrics to support informed decision-making.

Executive Stakeholder & Change Leadership:

• Partner with senior business leaders, technology teams, and external stakeholders to drive alignment, engagement, and commitment to transformation objectives.
• Facilitate governance forums, executive communications, and organizational readiness activities to support successful adoption.

• Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or related field. Master's degree (MBA or related discipline) considered an asset.
• 15+ years of progressive experience leading large-scale transformation, ERP implementation, or enterprise technology programs.
• Experience overseeing global, multi-country ERP deployments.
• Extensive experience managing complex portfolios consisting of multiple projects and work streams.
• 10+ years leading senior project managers, program managers, and cross-functional transformation teams.
• Proven experience influencing and leading through matrix organizations.
• PMP, PgMP, PRINCE2, Agile, SAFe, or comparable project/program management certification preferred.
• ERP platform certifications (SAP, Oracle, Microsoft Dynamics, etc.) considered an asset.
• Advanced program and portfolio management…