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Retail Food Service Manager

Job in Hamilton, Ontario, E8H, Canada
Listing for: Sodexo Group
Full Time position
Listed on 2026-10-22
Job specializations:
  • Management
    Operations Management, Retail & Store Manager, General Management
  • Retail
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 70000 - 80000 CAD Yearly CAD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Retail Food Service Manager (70309725)
  • Bonus AIP Eligible/Bonus AIP Eligible:
    No
  • Compensation: CAD 70,000 - CAD 80,000 - yearly
Company Description

Grow your career with a company that shares your passion!
Sodexo
has an exciting new opportunity to join Sodexo as our next Retail Food Service Manager
located in Hamilton,ON.

At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You’ll Makean Impact:

  • Responsible for successfully coordinating and directing retail diningoperations for the site
  • Direct daily operations including working with the Executive Chef on menus and promotions, purchasing/ordering, inventory, scheduling
  • Manage financials for the retail program including labour cost, food cost, inventory, equipment and materials
  • Supervise, mentor, and monitorsupervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
  • Ensure that the annual retail objectives are achieved
  • Maintain operating standards and implement quality improvements
  • Promote and assist in the marketing of the retail program
  • Constant analysis of the retail performance; identifying efficiencies and areas of opportunity
  • Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
  • Ensure compliance to all Food Safety and Physical Safety Policies and Procedures
Qualifications

What You’ll Need to Succeed:

  • Minimum 5 years’ experience in a busy retail environment In a management role,multiple offerings an asset.
  • Ability not only to lead the team to deliver on an innovative and high quality retail program, including branded concepts, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students’ expectations.
  • Experience in running and evaluating successful promotions
  • Ability to work under pressure in a fast paced, team-centric and safety driven environment
  • Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
  • Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
  • Ability to work, problem solve and provide solutions independently
  • Genuine desire to provide customer service experiences beyond expectations
  • A passion for food, people and service excellence
  • A genuine desire to grow and learn
Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You
belong
in a company that allows you
act
with purpose and
thrive
in your own way. In addition, we offer:

  • Flexible work environment
  • Competitive compensation & great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility & sustainability
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any…

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