Job Description & How to Apply Below
The Seal Repair Service Representative will report to the Repair Manager. They will manage the repair portfolio, repair process and interact with customers to ensure all requirements are met. They will make the determination on what components are re‑usable and provide any necessary customer feedback on failure analysis requested.
Duties, Activities and Responsibilities
Receives, identifies, inspects, and assesses parts and materials returned by customers and advises them of solutions.
Order entry and order management.
Determines necessary repair operations which may include a variety of operations.
Verifies part specifications with measuring instruments such as micrometers and calipers.
Prepares observation reports for customer and sales employees.
Provides customer service.
Participates in basic safety training for local factories.
Plans work procedures for rush jobs and callouts.
Maintains records and inventory of seal parts used for repairs.
Performs other duties as required.
Qualifications
Education/Training
High School Diploma.
3-5 years of prior assembly experience or equivalent preferred.
Knowledge/Skills
Effective written and verbal communication skills.
Basic mechanical skills.
Working knowledge of computers.
Good attention to detail.
Ability to read and interpret average assembly and machine drawings and resolve technical problems.
Problem solver, self-starter, strong work ethic.
Physical/Mental Requirements
Must be able to sit for extended periods of time; a minimum of 2 hours.
Must be able to maneuver to all areas of the office, shop, warehouse, or manufacturing plant.
Must be able to lift up to 10 pounds and carry up to 20 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
Must have the manual dexterity and coordination to operate office equipment.
Must be able to simultaneously manage several objectives, changing priorities and reassign priorities to complete assignments.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Salary
$56,000 — $70,000 CAD
Equal Employment Opportunity Statement
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics.
Application Process
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career website.
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