Clinical Coach - Nursing

Clinical Coach

Number of Openings: 1
Division: Clinical Programs
Full/Part Time/Casual: Full Time
Program: Visiting Nursing
Regular/Temporary: Regular
Location: HNHB boundaries

Hours of Work: Days / Afternoons, hours based on program/education needs, 75 hours bi-weekly, includes weekend and Stat Holiday rotation.
Union: Non-Union
Travel Requirement: within HNHB boundaries including Hamilton, Burlington, Brantford, Niagara regions and Norfolk County.

Posting Date: February 2, 2026
Closing Date: Until Filled
Wages: Non-Union Wage Grid $30.55-$49.63
French Language Skill Requirement: N/A

This position is responsible for the effective development and delivery of staff education programs, policies and procedures, and for supporting the ongoing training of all clinical team members. The C-CC will work closely with the Clinical Nurse Managers – Education and Support in leading, precepting and mentoring Nurses, Personal Support Workers and other Partner Organization Staff Members. They will act as a clinical expert within the clinical programs and will work collaboratively with the Clinical Director and other Managers.

The C-CC will strive to ensure that our clinical staff are supported so that those staff may provide high quality, efficient and effective clinical care, contribute to goals and objectives, and engage in professional development. This role will also assist with the recruitment and development of qualified staff as requested.

• Work collaboratively with the various Clinical Leadership
• Engage clinical staff in effective and supportive coaching and mentorship, on a day to day basis
• Be available to clinical staff for coaching on a planned, ad‑hoc or emergency basis
• Assist with the recruitment, selection and development of staff where appropriate
• Assist with program orientation standards, training programs, and precepting programs for all clinical staff, especially as it relates to Peritoneal Dialysis
• Provide performance feedback, deliver coaching, and utilize the progressive disciplinary policy when required, either alone or in cooperation with the Clinical Nurse Managers
• Assist in developing and implementing individual employee learning plans in collaboration with the Clinical Nurse Managers
• Conduct meetings, reviews and participate on project teams where required
• Assist in educating clinical staff on new policies and processes, ensuring staff are aware of changes to SJHC policies and procedures, and ensuring compliance with SJHC policies and procedures at all times
• Ensure that staff are working safely at all times and in compliance with SJHC safety policies and procedures, the Occupational Health and Safety Act and any other relevant legislation
• Understand and follow the directives contained in the applicable union Collective Agreements
• Effectively undertake the responsibilities of a Supervisor, as outlined in the Occupational Health & Safety Act
• Evaluate, develop and implement policies, procedures and processes for the clinical programs
• Assist with communication and education of strategies for improvements in the area of utilization for all clinical programs
• Respond to general inquiries from staff, clients, family members, and other stakeholders, relating to nursing care provided by SJHC
• Maintain effective communication and liaise with St. Joseph’s hospital, community agencies, family, physicians, consultants, and other care partners with respect to services for individual clients. Respond to requests for information, problem resolution and incident investigation. Responsible for effective problem solving and minimizing risk to SJHC
• Review clinical risk incident forms received, investigate and follow up as needed to proactively solve risk issues and minimize the impact on clients and staff
• Assist in monitoring the nursing schedule to ensure staffing meets the need for client visits and to match nursing resources with the demand for visits
• Participate in the quality improvement plan for the clinical programs
• Evaluate the efficiency, effectiveness and quality of clinical programs for SJHC, assess trends, staffing needs, and areas for improvement, and recommend strategies for improvement
• Serve as an active member of our community and various SJHC committees for the purposes of program planning, development, and evaluation in order to share knowledge, make improvements to ensure quality care is provided in the community
• Participate in the SJHC strategic planning process, assess priorities and establish goals and objectives consistent with the overall strategic plan, and participate in the implementation and monitoring of the established goals and objectives of the clinical programs

• Regularly demonstrate our mission, vision and values:
  • Support compassionate care, faith and diversity
  • Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
  • Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
• Ability to work…