Clinical Coach - Nursing

Clinical Coach (Temporary 1 Year)

One opening in the Clinical Programs division. Full-time, temporary 1‑year position.

Location:

HNHB boundaries (Hamilton, Burlington, Brantford, Niagara regions and Norfolk County). Travel within boundaries required.

Work hours:

days/afternoons, 75 hours bi‑weekly, including weekends and Stat Holiday rotation; hours determined by program and education needs. Wage: $31.16–$50.62 (non‑union wage grid). French language skill:
Not required. Job posting open until filled.

Position Summary: This position is responsible for the effective development and delivery of staff education programs, policies and procedures, and for supporting the ongoing training of all clinical team members. The Clinical Coach will work closely with the Clinical Nurse Managers – Education and Support in leading, precepting and mentoring nurses, personal support workers and other partner organization staff members. They will act as a clinical expert within the clinical programs and will work collaboratively with the Clinical Director and other managers.

The Clinical Coach will strive to ensure that our clinical staff are supported so they can provide high quality, efficient and effective clinical care, contribute to goals and objectives, and engage in professional development. This role will also assist with the recruitment and development of qualified staff as requested.

• Works collaboratively with the various Clinical Leadership
• Engages clinical staff in effective and supportive coaching and mentorship on a day‑to‑day basis
• Is available to clinical staff for coaching on a planned, ad‑hoc or emergency basis
• Assists with the recruitment, selection and development of staff where appropriate
• Assists with program orientation standards, training programs, and precepting programs for all clinical staff, especially as it relates to Peritoneal Dialysis
• Provides performance feedback, delivers coaching, and utilizes the progressive disciplinary policy when required, either alone or in cooperation with the Clinical Nurse Managers
• Assists in developing and implementing individual employee learning plans in collaboration with the Clinical Nurse Managers
• Conducts meetings, reviews and participates on project teams where required
• Assists in educating clinical staff on new policies and processes, ensures that staff are aware of changes to SJHC policies and procedures, and ensures compliance with SJHC policies and procedures at all times
• Ensures that staff are working safely at all times and in compliance with SJHC safety policies and procedures, the Occupational Health and Safety Act and any other relevant legislation
• Understands and follows the directives contained in the applicable union Collective Agreements
• Effectively undertakes the responsibilities of a Supervisor, as outlined in the Occupational Health & Safety Act
• Evaluates, develops and implements policies, procedures and processes for the clinical programs
• Assists with communication and education of strategies for improvements in the area of utilization for all clinical programs
• Responds to general inquiries from staff, clients, family members, and other stakeholders, relating to nursing care provided by SJHC
• Maintains effective communication and liaises with St. Joseph’s Hospital, community agencies, family, physicians, consultants, and other care partners with respect to services for individual clients. Responds to requests for information, problem resolution and incident investigation. Responsible for effective problem solving and minimizing risk to SJHC
• Reviews clinical risk incident forms received. Investigates and follows up as needed to proactively solve risk issues and minimize the impact on clients and staff
• Assists in monitoring the nursing schedule to ensure staffing meets the need for client visits and to match nursing resources with the demand for visits
• Participates in the quality improvement plan for the clinical programs
• Evaluates the efficiency, effectiveness and quality of clinical programs for SJHC. Assesses trends, staffing needs, and areas for improvement. Recommends strategies for improvement
• Serves as an active…