Corporate Quality Assurance Manager

We are seeking a seasoned Corporate Quality Assurance Manager to lead and continuously improve enterprise-wide quality systems across multiple manufacturing sites. Reporting to senior leadership, this role is responsible for ensuring incoming and outgoing product quality meets customer and regulatory requirements, driving supplier development, and maintaining full compliance with ISO 9001:2015 and IATF 16949 standards.

This is a highly visible leadership role with direct impact on customer satisfaction, supplier performance, cost of quality, and continuous improvement across the organization.

What You’ll Be Doing

• Champion a culture of quality, transparency, continuous improvement, and corrective action across all locations
• Lead and manage all Corporate Quality Assurance personnel, including performance management, hiring, training, and employee development
• Coach and support plant-level Quality Managers and Assistant Quality Managers to build strong, capable quality teams
• Ensure robust safe launch processes are in place for all new program launches
• Serve as the primary customer quality liaison, including escalation management and single-point-of-contact structures
• Plan, coordinate, and oversee internal and external audits to ISO 9001:2015 and IATF 16949 standards
• Ensure corrective actions from audits and non-conformances are implemented and effectively read across all sites
• Oversee calibration, testing, and measurement systems, ensuring accuracy and compliance with quality standards
• Evaluate and introduce new inspection methods and testing technologies to improve efficiency and effectiveness
• Manage quality-related budgeting and track performance against targets
• Lead root cause analysis, defect reduction initiatives, Pareto analysis, waivers of deviation, and corrective actions
• Oversee warranty analysis and ensure compliance with applicable CQI requirements
• Drive supplier quality and development initiatives, including audits, performance tracking, escalation, and continuous improvement
• Support Purchasing and Engineering in supplier selection using a risk-based approach
• Ensure APQP, FMEA, PPAP, and Control Plans are completed and maintained for all new or modified programs
• Maintain Cost of Quality reporting to provide financial visibility into quality performance
• Prepare and present monthly quality metrics, trends, and improvement plans to senior management
• Travel as required for supplier audits and site reviews

What You’ll Need To Be Successful

• Degree in a related discipline; CQM, VDA, or IATF Lead Auditor certification considered an asset
• Lead IATF Auditor certification preferred; CQE and Green or Black Belt strongly valued
• 10+ years of progressive quality experience, including 5+ years in automotive quality management
• Strong working knowledge of Class A surface requirements, APQP, FMEA, 8D, and Control Plans
• Experience with exterior Class A surface products is an asset
• Proven leadership experience managing multi-site teams and cross-functional stakeholders
• Deep understanding of ISO 9001:2015, IATF 16949, and OEM customer-specific requirements
• Strong analytical, communication, and change-management skills
• Comfortable operating at both strategic and hands-on levels