Quality Control Coordinator

Are you ready to make a difference with a leading company that has a global footprint and a strong local presence? Actlabs, a prominent Canadian privately‑owned analytical laboratory services provider, has been at the forefront of the industry in Canada and around the globe for over 30 years. With operations across Canada and the globe, we bring our world‑class expertise to a diverse range of industries, including mining and mineral exploration, agriculture, cannabis, environmental, occupational health, forensics, life sciences, manufacturing, and petroleum.

We are investing in the future, implementing innovative strategies to maintain our leadership and strengthen our impact across the sectors we serve. This is an exciting opportunity for dynamic individuals who want to be part of an established and rapidly growing company.

At Actlabs, we are dedicated to fostering the growth and development of our team members, both professionally and personally. If you are passionate about continuous improvement and eager to contribute to a thriving organization, we would love to have you join our team!

Education Required:

Degree in Geology with experience in managing commercial mineral analysis laboratory or Ph.D. with experience related to the mineral analysis used in the industry

Other Requirements:

Good working knowledge of analytical technologies for inorganic elements
Strong computer knowledge and skills, detail‑orientated and motivated
Ability to multitask and to meet deadlines
Ability to perform under pressure to achieve turnaround requirement
Demonstrate strong organizational skills and prioritizing skills
Candidate must possess excellent verbal and written communication skills in English
Ability to give suggestion and act on the next plausible step when problems arise
Ability to work well independently and with others
Problem solver and analytical thinker
Resourceful and logical
Establish effective working relationships and manage conflict constructively/positively

Responsibilities:

Approves reports containing analytical data after review to ensure there is no missing data and appropriate quality control standards were run with samples before release to clients
Reviews communications from clients to ensure data sent to clients matches their requests
Discusses and responds to clients’ queries related to data in reports as necessary
Notifies departments of problems with analytical data after review and requests re‑analysis when needed
Discusses and advises clients on analytical packages to select based on their project objectives periodically
Compares data from re‑testing after complaints to ensure consistency with information on completed complaint forms from departments
Prepares messages for customers to be sent with revised reports following complaints
Prepares, reviews and submits data for proficiency testing and round robin for Mineral analysis
Advise users on trouble shooting data reporting problems in LIMS and creates reports periodically
Any other tasks as determined by the Lab Manager/Process Owner

A Workplace for All:
At Actlabs, we celebrate diversity and are committed to creating an inclusive workplace environment for all employees. We are proud to be an equal opportunity employer, and we strive to ensure that all voices are heard, all cultures are respected, and a variety of perspectives are not only welcome but essential to our success. We treat each other with fairness and dignity, regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration.

We believe that a diverse and inclusive workforce is key to driving innovation and achieving excellence.

#J-18808-Ljbffr