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Job Description & How to Apply Below
Join Lens Crafters as a Licensed Optical Team Lead and enhance customer experiences in eye care. This full-time position prioritizes customer satisfaction and team engagement.
In the role of Licensed Optical Team Lead, you will manage customer service and work closely with your team to deliver outstanding eye care solutions. Your optical expertise will help customers make informed choices while ensuring compliance with industry standards. You’ll also mentor associates, equipping them with the knowledge to enhance store performance.
Key Responsibilities:
• Supervise customer service and ensure satisfaction
• Guide associates in product knowledge and service skills
• Provide eyewear adjustments and repairs as needed
• Serve as a key holder for operational responsibilities
• Maintain a safe and efficient lab environment
Requirements:
• Must possess a valid state Opticianry license
• Strong knowledge of optical products and services
• Excellent customer communication skills
• Experience in retail leadership or training
• Proficiency in optical measurement and fitting
Become part of the Lens Crafters team, where your skills can transform every customer interaction.
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