Customer Service Leader Farm Boy

Join Farm Boy as a Customer Service Leader at the front end, where exceptional service meets community engagement. Drive operational success while nurturing a thriving team environment.
In this leadership role, you will work closely with the Department Manager, implementing strategies that enhance customer interactions and operational goals. Your focus on training and motivating staff fosters a culture of trust and cooperation, ensuring excellent service delivery and compliance with all policies. Your contributions help create a unique shopping experience.

Key Responsibilities:

• Provide consistent, exceptional customer service

• Collaborate on departmental goals and strategies

• Facilitate training sessions and team huddles

• Ensure effective cash-handling and financial stewardship

• Uphold health and safety standards
Requirements:

• At least 1 year in a supervisory capacity

• Degree in business or related field preferred

• Excellent interpersonal and communication skills

• Capacity to manage dynamic work priorities

• Comfort with Smart Serve certification process
Play a key role in shaping the customer service journey at Farm Boy, where your leadership will inspire a dedicated team.
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