Educator and Floor Management Lead

Join Tokyo Smoke as an Educator, leading retail excellence and driving customer satisfaction. Emphasize product knowledge and exceptional service with a focus on sales performance.

This role is integral to the retail management team, where you will manage daily store operations and coach staff to enhance their skills. You are expected to achieve sales targets through effective leadership and by creating an engaging shopping experience for customers. Your duties include important Key Holder tasks, elevating your responsibility and influence in the store.

Key Responsibilities:

• Direct daily store operations and drive sales

• Coach staff on product knowledge and customer interaction

• Ensure compliance with operational and training policies

• Develop initiatives for operational excellence

• Foster community ties to enhance customer engagement

Requirements:

• 1-3 years of floor management experience

• Proven track record of leadership and coaching

• Strong communication and organization skills

• Flexible and adaptable to changing duties

• Must possess a Can Sell certification and undergo a background check

Lead with integrity and commitment to service at Tokyo Smoke, empowering both your team and valued customers.