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Merchandise Operations Supervisor

Job in Hamilton, Ontario, E8H, Canada
Listing for: Talize
Full Time position
Listed on 2026-10-06
Job specializations:
  • Retail
    Operations Management, Retail & Store Manager
  • Management
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 45760 CAD Yearly CAD 45760.00 YEAR
Job Description & How to Apply Below
Position: Merchandise Operations Supervisor Full-Time)
Who We Are – At Talize Fashion and lifestyle Meets Purpose!

At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style.

Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast-paced, fun, and people-first. We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.

Why Join Us?

We reward great work with great benefits — supporting your well-being on and off the clock.

Who You Are - A Visionary Leader Ready to Make Waves

You’re a motivator, strategist, and problem-solver all rolled into one. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. With a talent for inspiring teams and driving results, you’re eager to leave your mark on every store you lead. At Talize, you’ll thrive as a leader who blends business savvy with a people-first mindset.

You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize’s values.

The Role – Own It. Lead It. Crush It.

We are seeking a Merchandise Processing Supervisor who will lead the back-of-house operations that power a successful store. This role oversees the full processing flow—from sorting and grading to tagging and floor readiness—while guiding a team of processors and recyclers to meet quality, safety, and productivity standards. The MPS supports hiring, training, and coaching, maintains an efficient and organized workspace, and collaborates closely with store leadership to keep merchandise moving.

This leader helps drive operational excellence and a positive, mission-focused culture that supports Talize’s commitment to sustainable, affordable fashion.

Availability requirements

This role requires open availability, including weekends, holidays, and closing shifts.

Salary

$45,760 / annually

What You’ll Be Doing
- Every Day is Game Day
  • Operational Duties
    • Oversee daily merchandise processing, including sorting, grading, pricing, tagging, rolling, and ragging.
    • Ensure smooth inventory flow to the sales floor by prioritizing categories and pacing processing activities.
    • Support sale day preparation and execution, maintaining floor readiness and operational alignment.
  • Leadership & Development Duties
    • Supervise, train, and coach processing team members and recyclers to meet productivity and quality goals.
    • Assist with hiring, onboarding, and ongoing performance development.
    • Promote engagement and morale through recognition initiatives and team collaboration.
  • Safety, Compliance & Communication Duties
    • Enforce health and safety standards, monitor PPE usage, and address hazards promptly.
    • Maintain a clean, organized, and compliant work environment.
    • Communicate effectively with leadership, peers, and cross-department teams to ensure alignment and results.
What You Bring
- Skills That Turn Heads
  • 1+ year of supervisory experience in a fast-paced environment.
  • Strong people management and delegation skills.
  • Agility and adaptability in process execution.
Additional Strengths That Make You Stand Out
  • Conflict resolution and coaching skills.
  • Solid business acumen and problem-solving skills.
  • Strong communication and cross-functional collaboration.
  • Experience in thrift or second-hand retail.
  • 2+ years of experience working in a retail warehouse environment.
Physical Requirements and Work Environment
  • Ability to stand, walk, bend, reach, and use hands continuously throughout the shift; lift up to 50 lbs; and push/pull wheeled containers up to 500 lbs.
  • Exposure to dust,…
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