Walmart Customer Service Manager

Lead Walmart Canada front-end operations in Ancaster while strengthening customer service, associate support, and retail leadership skills. Work evenings, weekends, and holidays as business needs require.
As Customer Service Manager, you oversee front-end coverage, transactions, cash controls, and customer concerns. You train associates on systems, company procedures, safety requirements, and company programs. Your work supports efficient store operations, compliance, and a positive shopping experience at Walmart Canada.

Key Responsibilities:

Monitor front-end operations and coordinate associate coverage
Handle customer and associate concerns professionally
Oversee purchases, returns, exchanges, and required approvals
Prepare registers and complete cash accuracy audits
Promote company programs, services, and initiatives
Requirements:
Age 16 or older
Availability for evenings, weekends, and holidays
Ability to follow safety and emergency procedures
Ability to stand, bend, and lift required weights
Ability to manage fast-paced, high-volume workloads
Bring customer service leadership, transaction oversight, associate training, and operational discipline to Walmart Canada’s Ancaster front end.