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Walmart Customer Service Manager

Job in Hamilton, Ontario, L8E 0E5, Canada
Listing for: Wal-Mart Canada Corp
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 21000 - 31000 CAD Yearly CAD 21000.00 31000.00 YEAR

Job Description & How to Apply Below

Lead Walmart Canada front-end operations in Ancaster while strengthening customer service, associate support, and retail leadership skills. Work evenings, weekends, and holidays as business needs require.

As Customer Service Manager, you oversee front-end coverage, transactions, cash controls, and customer concerns. You train associates on systems, company procedures, safety requirements, and company programs. Your work supports efficient store operations, compliance, and a positive shopping experience at Walmart Canada.

Key Responsibilities:
  • Monitor front-end operations and coordinate associate coverage
  • Handle customer and associate concerns professionally
  • Oversee purchases, returns, exchanges, and required approvals
  • Prepare registers and complete cash accuracy audits
  • Promote company programs, services, and initiatives
Requirements:
  • Age 16 or older
  • Availability for evenings, weekends, and holidays
  • Ability to follow safety and emergency procedures
  • Ability to stand, bend, and lift required weights
  • Ability to manage fast-paced, high-volume workloads

Bring customer service leadership, transaction oversight, associate training, and operational discipline to Walmart Canada’s Ancaster front end.

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