Customer Service/HelpDesk Expert, Customer Service Rep
Job in
Hamilton, Ontario, E8H, Canada
Listed on 2026-06-17
Listing for:
Flight Centre Brand
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Travel Industry, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Transform travel dreams into reality as a Travel Expert with Flight Centre in Hamilton. Guide customers through unforgettable trips, ensuring each detail is perfect for their adventure.
As a full-time Travel Expert, you will craft custom itineraries, provide expert advice, and deliver exceptional customer service at Flight Centre.
Your role will involve recommending airlines, accommodations, and entertainment options, as well as contributing to sales targets and KPIs. Strong organizational skills combined with a knack for multitasking will be essential to your success.
Key Responsibilities:
• Create memorable and personalized travel itineraries
• Recommend flights, cruises, and accommodation options
• Provide VIP customer service with a positive attitude
• Serve as a trusted advisor with travel expertise
• Enhance customer solutions through innovative thinking
Requirements:
• Recognized travel expert in your network
• Drive to meet sales targets and KPIs
• Strong organizational and time-management skills
• Ability to multitask across various responsibilities
• Positive and motivated approach to customer service
Leverage your travel knowledge and organizational skills in a rewarding role with Flight Centre in Hamilton.
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